Case Study : Island Health

Island Health are a health and well-being team providing high quality, up-to-date care for everyone.  With three conveniently located surgeries offering same-day appointments our team of doctors, nurses, physios, osteopaths and office staff all provide the highest level of personal care. 

Overview

Islandhealth is a local General Practice founded in 1894, and comprises L’Aumone, St. Sampsons and St. Peter Port surgeries.  The traditions of caring and dedication continue to be embraced by the partners and form the cornerstone of practice policy.  Their IT systems are an integral part of their resources to provide this care. 

 

Requirements

  • Support healthcare staff with essential IT systems equipment to enable them to provide highest levels of patient care
  • Providing simple and reliable systems that can be easily used by non-technical staff
  • Minimising costs to ensure maximum budget is available for healthcare
  • Patient confidentiality and auditability is paramount

 

Our Approach

  • Design robust, simple yet elegant IT systems to provide essential services
  • Utilising virtualisation to minimise server hardware, but providing a reliable and resilient system
  • Provide secure remote access to patient information for visits to patients and working at the hospital
  • Working with the Practice’s onsite IT support staff to provide best support at least cost

Technologies

Information technology plays a vital role in the provision of modern medical care. Doctors are increasingly reliant on computers and the internet as important parts of practice infrastructure.

NGIT has been able to provide us with a very high standard of service and customer care. Prompt and efficient aftercare is essential to the smooth running of the practice and the provision of services to our patients. It is our belief that IT should support and enhance the care that doctors provide. NGIT share that belief.

Dr. Tim Sinnerton

Practice Chairmain

Island Health

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